Hi Sara - I'm sorry to hear that you have not yet received your order. The order you placed was fulfilled the very next day, but unfortunately, shipping has been very challenging due to the pandemic coupled with the holiday volume, so the carriers are the ones facing a lot of delays. The good news is that I see your tracking information shows that USPS will be delivering your order today, Monday 12/14/2020! If you have any questions about your order, please do not hesitate to email us directly at pumped@beaugen.com.